Chief Minister Dr. Himanta Biswa Sarma urged the officials of Janata Bhawan to redefine their roles and rededicate to the service of the people. The Chief Minister made this call while taking part in an interactive program with the officials in connection with Project Sadbhavana at Srimanta Sankardeva Kalakshetra in Guwahati on Monday.
Dr. Sarma informed that under Project Sadbhavana, in the first phase, a window of two months will be given to all the citizens for registration and quoting the file number or reference of government communication regarding the old cases. This can be done online in the government Sadbhavana portal. Those, who do not have access to the internet, can also approach Public Facilitation Centres and subsequently register and give the details. The citizen will be provided a unique number for tracking the progress of the case. Simultaneously, all the departments will undertake the exercise to collect, document, and examine all the old files and the cases dating before May 2021.
The Chief Minister said that in the second phase, the departments will be given time till April 2022 to clear all the old cases and subsequently close the files. The clearing of the cases will not mean that decisions will always be affirmative. It will, however, involve due diligence regarding these cases which will be done by the department, and a final decision will be taken. After the decisions, the old files will be closed and archived. The exercise will be completed by 10th May 2022. Dr. Sarma urged the officials to be an active part of this new change and be the change agent that the people of the state are waiting for.