Indian Railways has extended the time limit beyond six months and up to nine months from the date of the journey for cancellation of passenger reservation system (PRS) counter tickets and for claiming refund of fare across reservation counters.
As per statement by the Ministry of Railways, the time limit for cancellation of counter tickets for train journeys between 21 March and 30 June 2020 from the present six months to nine months in view of the coronavirus crisis.
The ministry had earlier extended the facility from three days to six months when the coronavirus pandemic had led to the cancellation of all regular trains.
The ministry said, “Ministry of Railways has decided to extend the time limit beyond six months and up to nine months from the date of journey for cancellation of PRS counter tickets and refund of fare across reservation counters for the journey period 21 March 2020 to 7 June 2020. It is applicable only for regular timetabled trains canceled by Railways.”
“After lapse of six months from the date of journey, many passengers may have deposited the tickets to Claims Office of Zonal Railways through TDR or through general application along with original tickets. Full refund of fare on such PRS counter tickets shall also be allowed for such passengers,” it further added.
